Unicorn Hotels & Resorts is a bespoke hospitality consultancy with an emphasis on disruption, new thinking and finding smarter ways of creating hotel and restaurant concepts in South East Asia, Middle East, Caribbean and Europe. Yann Gouriou is the CEO of Unicorn Hotels and Resorts. Their expertise lies in creating new hotels or re-designing existing ones and making them a smash success. A big part of the success story, once a hotel is open for business, is attracting customers and booking room nights. Hotels need to have an online presence but they also need to manage their inventory on other sites such as online travel agencies. Rewarding customers for booking on the hotel web site directly and paying travel suppliers, while keeping costs under control, are two crucial parts to the success of any hotel.
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